Refund policy
Returns
We want you to love what you wear — but if something’s off, we’ve got you covered.
Return Window:
You have 30 days from the delivery date to request a return.
Eligible Items:
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Must be unworn, unwashed, and in original condition
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Final sale and limited drop items are not eligible for return
Exchanges:
We don’t do direct exchanges, but you can return the item and place a new order for the correct one.
Return Shipping
We offer flat-rate return shipping of $5.99, which will be deducted from your refund once the return is processed.
Prefer store credit?
If you’d like to return an item and receive store credit instead of a refund, let us know!
We’ll waive the $5.99 return shipping fee and send you a digital gift card you can use anytime on our store.
📬 How to Start a Return
Email us at thepsalmroomstudios@gmail.com with:
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Your order number
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The item(s) you’d like to return
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A brief reason (helps us improve)
Once approved, we’ll send a return label and next steps.